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1550457949

Massimo Scarpata

Hotel Manager

Massimo Scarpata
44 years old
Driver's License
Camogli (16032) Italy
Professional Status
Available soon
Open to opportunities
About Me
Curious, dynamic, flexible, calm...these are the adjectives that best describe me. Almost 20 years of experience in Luxury Hospitality, I never want to stop and want to prove myself with new challenges.
I always look straight forward in front of me...the world changes fast and we need stay up to date with it.
  • reorganization
  • budgeting and reporting
  • supervision of the beach club renovation in cooperation with Wilmotte & Associates
  • process for the obtention of the construction permit for the hotel renovation
  • in charge for the reopening and operations of the luxury beach club
  • financial supervision
  • in charge of 5* hotel operations for one and half years before the launch of the renovation project, budgeting and reporting for the ownership, daily briefings with F&B and Room Division, weekly briefings with heads of depts,
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Deputy GM

Grand Hotel Bristol
August 2010 to August 2013
Rapallo
Italy
  • F&B cost control
  • in charge of hotel operations (rooms and F&B)
  • Meeting and banqueting management
  • Yield Management
  • Marketing strategies
  • Monitoring guest satisfaction
  • e-reputation management
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Front Office Manager

Grand Hotel Majestic
March 2008 to August 2010
Verbania
Italy
  • in charge of the Front Desk, Concierge services and reservations dept
  • cooperation with the Housekeeping manager for the supervision of the HK dept
  • from 2009 in charge of the F&B operations in cooperation with the GM and management of the meetings and banqueting
  • Duty Manager shifts
  • Revenue Management
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Front Office Manager

Excelsior Palace Hotel
March 2007 to March 2008
Rapallo
Italy
  • in charge of the Front Office and Concierge operations
  • Supervision of the reservations office
  • Revenue Management
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Resident Manager

Tigullio Royal Hotel
November 2005 to February 2007
Rapallo
Italy
  • in charge of the hotel operations, including breakfast service, housekeeping, reception, bar, revenue management
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  • Budget Management
    Advanced
  • Reporting
    Advanced
  • Training
    Advanced
  • Reports and presentations to the investors
    Expert
  • Participative Leadership
    Expert
  • Yard supervision
    Good
  • Project Coordination
    Advanced
  • Asset strategies
    Advanced
  • Evaluation of new investments
    Good
  • Social Marketing
    Advanced
  • Rating strategies and benchmarks
    Expert
  • Web Marketing
    Advanced
  • E-reputation
    Advanced
  • Marketing Strategy
    Good
  • Sales Management
    Advanced
  • Financial Accounting
    Good
  • Balance sheet
    Advanced
  • Financial Analysis
    Advanced
  • Playing acoustic and electric guitar
  • Listening to rock, blues and pop music
  • Visiting luxury hotels and restaurants
  • Nature and excursions
  • Mountain

Tourism management

IAE Nice

September 2016 to December 2017
Master's degree in Tourism management with specialization in Internation Hospitality
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High School Degree

Science

July 1993